Operation & Maintenance (O&M)

Customer Service: Management and/or Operations of all customer service functions including meter reading, billing, (door-step billing) collection, and dealing with various types of customer problems.

System Management: Hydraulic analysis; pressure management; leak detection of water networks, repair and maintenance.

Wastewater Collection: Operations and Maintenance of collection systems.

Treatment Plants: Operations and Maintenance of Water and Wastewater Treatment Plants.